Data and deletion

Delete TylerBooks data

The individual Google Play edition does not create a separate TylerBooks username. It uses Google Play subscription verification, a pseudonymous service record, and device-bound app access.

Delete local projects and app data

Export or copy any project you intend to keep to user-selected storage.
Delete projects and exported files you no longer need.
Use Android Settings > Apps > TylerBooks Studio > Storage > Clear storage, or uninstall TylerBooks, to remove app-controlled local data.
Delete any TylerBooks files you separately saved in Downloads, Documents, removable media, or another app.

Clearing storage or uninstalling cannot be undone. Gopsco cannot recover a manuscript that stayed only on your device.

Request deletion of TylerBooks service data

Send a request from an email address you can access. Include the Google Play order ID shown in your Play purchase history, the product name TylerBooks Studio, and the country where the purchase was made. This information is used to verify that the requester controls the subscription record.

Start deletion request Request a data copy

Do not send a Google password, purchase token, complete manuscript, government identification, or payment-card number. Support may ask for additional non-sensitive proof if the order cannot be matched.

What the request covers

Pseudonymous TylerBooks purchase-verification and device-activation records that can be matched to the verified Play order.
TylerBooks support records associated with the request, except records Gopsco must retain.
Connected-service content held by Gopsco when the request identifies that service and Gopsco can verify control.

The request does not delete files stored only on your device, files you exported elsewhere, Google Play's records, or data held independently by a printer, retailer, distributor, or other provider.

Subscription effect

Deleting TylerBooks verification data can end TylerBooks access on activated devices. It does not cancel billing in Google Play. Cancel the subscription separately in Play if you do not want it to renew.

Manage Google Play subscription

Verification, completion, and retained records

Gopsco confirms the request, verifies control, identifies the records in scope, and reports when the request is completed or why a record must be retained. Limited transaction, fraud-prevention, dispute, tax, security, or legal records may remain when required. Retained records are restricted to the applicable purpose and are not used to restore deleted product data.

Help

For a privacy or deletion question, contact tylersys.support@gopsco.com.